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About

The perspective behind Arohan.

Business understanding, technology expertise and hands-on execution in one person — and the case for handing a whole problem to them rather than splitting it across three suppliers.

Background

Arohan is run by Harsh Patel, and it is built around the idea that business and technology should not be treated as separate conversations. His background is product ownership and systems analysis on government and enterprise platforms: the kind with large user bases, regulators paying attention, and real consequences when something goes wrong.

That work sits across software engineering, business analysis, product ownership, solutioning and delivery rather than in one of them. It is an unusual combination, and it is the whole argument for handing a problem to one person: someone who can define what should change, design the solution and stay accountable for getting it into production does not need a department behind them. The scale changes. The standard does not.

Sometimes the answer is a new system. Sometimes it is an integration. Sometimes it is automation. Sometimes it is fixing the process first, and occasionally it is that nothing should be built at all. The job is to figure out what actually makes sense.

A computer science degree from Brock University sits behind that, along with certifications as a Certified Scrum Product Owner, a ServiceNow system administrator, and in Azure fundamentals. Outside the work, Harsh is part of the BAPS North America IT team and has been a Sevak, a volunteer, for most of his life.

Software Engineering · Business Analysis · Product Ownership · Solution Design · Project Delivery

Operator
Harsh
Based in
Greater Toronto Area, Ontario
Harsh, seated outdoors on a sunny day, smiling at the camera.
Harsh, Arohan.
Principles

How the work gets done.

01

One person, whole picture

Design, build, security and handover by the same person. Nothing is lost between departments because there are no departments.

02

Structure before decoration

A systems-analyst approach: understand what the business needs the site or the brochure to do, then design the thing that does it.

03

Nothing invented

No fabricated clients, testimonials or numbers. Real work is shown as case studies. Concept work is labelled as concept work.

04

Built to last

Stable, well-understood tools over whatever is fashionable this quarter. Your site should still work, and still be maintainable, years from now.

The name

What Arohan means.

The name is not decoration. It describes the order the work follows.

A root that means to climb.

Arohan comes from Sanskrit, built on the root ā-ruh: to mount, to climb. Hindi renders the word Arohan. It describes the act of going up rather than the place you arrive at.

आरोहण

arohana, Sanskrit
The Arohan mark building from the ground up: the plinth lands, the form climbs in stages, and the bronze finial arrives at the peak and lights.

The mark is the word: a climb, and what it arrives at.

If that sounds like the person you want responsible for your site.